The Maharagama municipal council’s tax and revenue department is congested due to the relief offered to those who pay their Assessment taxes before the 31st of January.
In addition to the 5 weekdays, the office operates on Saturdays as well in the month of January from 9.00am to 1.00pm to reduce the nconvenience to the public.
We observed that a particular lady officer facilitating her two children who come afterschool to the office to play computer games depriving the expected services to the public.
And we also noticed that the public who come and return back due to congestion and it is a depressing to notice that the staff handing over the documents to these children during these hours.
Who will be responsible if the documents are being misplaced? Though it is uncertain as per the right as to how these children can be retained in the office premises till their mother finishes her duty.
Who will take responsibility of the injustice caused to the public?
HIRU awaits until the misconduct which is taking place in the Maharagama municipal council tax revenue department is rectified by the secretary of the municipal council.