Tuesday, 30 December 2014 - 17:59
Samsung Opens New Mobile Service Plaza in Colombo
The new Samsung Mobile Service Plaza being opened in Colombo (from left to right): Chamantha Sulochana, Service Manager – Samsung Electronics India, Irshad Mohamad, Chief Operating Officer – TPCI, Omar Sullaiman, Chairman of TPCI, H.K. Chang, Managing Director, Samsung Electronics India - Sri Lanka Branch Office, Sajad Mawzoon, Managing Director – TPCI and Gabriel Eom, Director, Samsung Electronics India – Sri Lanka Branch Office.
Samsung Electronics in partnership with The Phone Company International (TPCI) today launched the Samsung Mobile Service Plaza in Colombo. The new Mobile Service Plaza is located at No. 4 R. A. De Mel Mawatha, Colombo 4 and offers a collection of standard products and services for consumers of Samsung mobile devices. A total of 11 new mobile service centres will be opened island-wide and will provide consumers with easy access to unparalleled standards of service. The Service Plaza was ceremoniously declared open by H.K. Chang, Managing Director, Samsung Electronics India - Sri Lanka Branch Office, Oman Sullaiman, Chairman of TPCI and officials and special guests from both companies.
Commenting on the launch of the new Mobile Service Plaza, H.K. Chang, Managing Director, Samsung Electronics India - Sri Lanka Branch Office stated, “Mobile devices are an important part of our product portfolio and Samsung is continuously striving to provide our consumers with access to the best possible after-sales service. There has been an extremely high demand for Samsung mobile devices in Sri Lanka, which is growing rapidly due to the brand’s increasing popularity over the last few years. This Service Plaza will play an important role in ensuring that our consumers enjoy a seamless and fulfilling consumer experience. Samsung is dedicated to enriching the lives of all consumers and we strive to deliver ultimate quality at every touch point of our operation.”
The revolutionary new Mobile Service Plaza is created to manage repairs and ensure that Samsung consumers experience world-class standards of customer care. The Service Plaza provides genuine spare parts, the latest repair technology and a customer friendly environment. The centre also has a team of trained and certified Samsung engineers, who are qualified to handle even the most complicated repairs. The Mobile Service Plaza is also located in one of the most central locations in Colombo, and ensures that customers can access it with ease and convenience.
The Mobile Service Plaza also provides customers with quick repairs, enabling them to collect a repaired device in a few hours. Samsung has always been a pioneer in innovation and has long been recognized for its leadership in next-generation digital and convergence technology. The company offers a variety of consumer electronics including mobile, TV and audio products, home theatres as well as home appliances. Samsung also offers an array of other consumer products including Smart TVs, microwaves, refrigerators and washing machines. To find out more about the new Mobile Service Plaza contact 0117540540.