Issues with the Lanka Government Cloud (LGC) services have been fully resolved, and all affected online government services are now fully operational and accessible to the public.

The Information Communication Technology Agency of Sri Lanka (ICTA) said that security or integrity of data was NOT compromised in the incident.

The full statement of the ICTA is reproduced below.

Online Government services are now in full operation

The Information Communication Technology Agency of Sri Lanka (ICTA) is pleased to announce that the technical issues which caused the recent disruption to the Lanka Government Cloud (LGC) services have been fully resolved. All affected online government services are now fully operational and accessible to the public.

ICTA assures the public and government institutions that at no stage during the incident was the security or integrity of data compromised. Throughout the restoration process, the highest data protection and security standards were upheld, and no data loss has been reported, and the associated assurance processes were given precedence and priority over the speed of recovery.

ICTA extends its sincere appreciation to all government institutions for their cooperation and support during the restoration period, and to the public for their patience and understanding.

ICTA extends special thanks for all the industry partners for immediate deployment of their resources and expertise, which was instrumental in the prompt restoration of the systems. Their action in treating the disruption as a critical national priority enabled a rapid return to operational status and underscored a commendable commitment to public service continuity.

The recently contracted new and advanced LGC environment referenced in previous communiques of the ICTA, is now ready to take over workloads from the existing environment through a carefully planned migration exercise. Contrary to mis-statements in certain media, the said migration exercise had not commenced at the time of the LGC failure. Preparation for migration was an exercise carried out in parallel with LGC recovery operations and was in no way related to the failure of the existing system.

ICTA remains committed to ensuring the uninterrupted operation of digital government services. Continuous measures are being taken to strengthen the resilience, capacity, and reliability of the Lanka Government Cloud to support Sri Lanka’s growing digital ecosystem.